Terms of service

1. Eligibility

The Service is not intended for anyone under sixteen (16). CalPal is not for anyone under 16. If you are under 18 (or the age of majority where you live), you should use the Service only with the involvement of a parent or legal guardian. By using the Service, you represent that you meet these requirements.

2. License and restrictions

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your personal, non-commercial purposes in line with these Terms.

You agree not to:

• Copy, modify, distribute, or publicly display any part of the Service without our prior written permission.
• Reverse engineer, decompile, or attempt to extract source code or trade secrets from the Service, except where applicable law prohibits this restriction.
• Use automation, scraping, or unauthorized third-party tools to access or interfere with the Service in a way that burdens our systems or violates applicable rules.
• Rent, sell, sublicense, or commercially exploit the Service.
• Use the Service in violation of any applicable law or regulation.

3. User accounts

Some features may require an account or linking a third-party platform (for example, sign-in through Apple or Google). You are responsible for safeguarding your credentials and for activity under your account. Notify us promptly at contact@404badideas.com if you believe your account has been compromised.

4. Subscriptions and purchases

CalPal Premium

CalPal may offer CalPal Premium, an auto-renewable subscription available as a monthly or yearly plan through the Apple App Store or Google Play. Premium unlocks or enhances CalPal features for the billed period. CalPal does not use Hearty Energy, in-app energy balances, or rewarded advertisements.

Payment is charged to your Apple ID or Google Play account at confirmation of purchase. Unless you cancel at least 24 hours before the end of the current period, the subscription renews automatically at the then-current price. You can manage or cancel CalPal Premium in iOS Settings → Apple ID → Subscriptions or in Google Play → Payments & subscriptions, depending on where you subscribed. Canceling stops future charges; it does not automatically refund the current period unless the store or applicable law requires. Where we offer free trials or introductory pricing, the rules shown at checkout and the store’s policies apply. We may change subscription plans, prices, or benefits in line with store rules and may notify you when required by law or by Apple or Google.

Apple’s and Google’s terms and payment policies apply to billing, renewal, cancellations, and refunds in addition to these Terms. To the fullest extent permitted by law, charges may be final and non-refundable except as required by the store or applicable law. Deleting the CalPal app or your CalPal account does not cancel a subscription.

Hearty (Hearty only)

Hearty may include paid subscriptions that unlock or enhance Hearty features for a recurring billing period, Energy—an in-app balance used only inside Hearty to access certain advanced Hearty features—and other one-time purchases. Hearty subscriptions and purchases (including packs of Energy) are processed by the Apple App Store or Google Play. Those platforms’ terms and payment policies apply to billing, renewal, cancellations, and refunds. These Hearty Energy and advertising features do not apply to CalPal.

Unless stated otherwise at purchase, Hearty subscriptions renew automatically until you cancel through your Apple ID or Google Play subscription settings before the next renewal date.

Depending on how you use Hearty, you may receive Energy when you reach streak milestones, by choosing to watch optional advertisements we make available in Hearty, or by purchasing additional Energy through those same stores.

Hearty Energy—whether you earned it through Hearty gameplay (such as streak rewards or ads) or bought it—is not real money or currency. It is licensed only for your personal use inside Hearty, has no cash value, and cannot be transferred to other users or accounts, exchanged for cash, or converted back into money or goods outside the Service, except where a payment platform’s mandatory rules say otherwise. Feature unlocks and other entitlements tied to Energy follow the same licensing approach. We may adjust Energy amounts, reward rates, pricing for purchases, which actions grant Energy, or feature requirements over time where permitted by law and store policies.

Digital goods or entitlements may be modified or discontinued; except where required otherwise, we are not obligated to provide substitutes or compensation.

5. User conduct

You agree to use the Service respectfully and lawfully. Do not harass, abuse, or threaten others; upload unlawful, harmful, or infringing content; or attempt unauthorized access to accounts, systems, or data. We may suspend or terminate access if we reasonably believe you have violated these Terms or harmed other users or the Service.

6. CalPal — nutrition and calorie tracking

CalPal uses AI-powered food recognition and publicly available nutrition databases to provide calorie estimates, macro breakdowns, and meal recommendations. The following additional terms apply when you use CalPal:

• Informational only: Calorie estimates and nutrition recommendations generated by CalPal are informational only and not medical advice. Results are estimates based on AI recognition and database lookups and may not be exact. Consult a qualified healthcare professional or registered dietitian before making significant dietary changes.
• AI food recognition: When you scan a meal, an image or description may be sent to a third-party AI provider (currently Google Gemini) for recognition. By using this feature, you agree to those providers' terms of service as applicable.
• Data sources: Nutrition data is drawn from public databases including USDA FoodData Central and Open Food Facts. See our sources page for details.
• CalPal Premium: Paid access is offered as monthly or yearly auto-renewable subscriptions through the App Store or Google Play, as described in Section 4. CalPal does not offer Hearty Energy or rewarded ads.

7. Health and wellness disclaimer

Hearty is a general wellness tool for informational purposes. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Do not rely on the Service as a substitute for professional medical judgment. Always seek advice from a qualified health provider about symptoms, conditions, or treatment. If you think you may have a medical emergency, contact emergency services immediately.

8. Ownership and intellectual property

The Service—including software, branding, text, graphics, and other materials—is owned by us or our licensors. Except for the limited license above, no rights are granted to you. You may not use our name, logos, or assets without prior written consent.

9. Updates and availability

We may update the Service (including features, requirements, or compatibility) at any time. We do not guarantee uninterrupted or error-free operation and may modify or discontinue all or part of the Service without liability to you, except where applicable law requires otherwise.

10. Disclaimer and limitation of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE FULLEST EXTENT PERMITTED BY LAW, NO BAD IDEAS PTE. LTD. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US DIRECTLY FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), UNLESS APPLICABLE LAW REQUIRES OTHERWISE.

Some jurisdictions do not allow certain limitations; in those places, our liability is limited to the maximum extent permitted by law. Nothing in these Terms limits liability that cannot legally be limited (including liability for death or personal injury caused by negligence where such limitation is unlawful).

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, if we believe you have breached these Terms or if continued access could harm the Service or others. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations of liability, and governing provisions) will survive termination.

12. Governing law and consumer rights

These Terms are intended to be interpreted in a way that respects mandatory consumer protection laws that apply to you based on where you live. If you are entitled to non-waivable rights under local law, those rights remain in effect. Aside from such mandatory rules, you and we agree that disputes will be resolved consistent with the substantive laws most closely connected to the Service and No Bad Ideas’ operations, without regard to conflict-of-law principles that would require applying another jurisdiction’s laws—except where prohibited.

13. Contact

Questions about these Terms? Email contact@404badideas.com.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Effective date" above. Material changes may also be communicated through the Service or other reasonable means where practical. Continued use after changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Service.